Kristin
Overcharged? Misinformed? Didn’t get what you paid for? Travelers with a gripe against an airline, a hotel, an online travel agency, a credit card issuer, or some other travel seller often copy me on their complaints. And I never cease to be surprised at how many of those complaints are rambling, unfocused, and weak. Certainly, there’s no “sure thing” way to have a complaint...